M4A

11x

AI-powered digital workers for sales and customer service

enterpriseproductionsales-aidigital-workersautomationenterprise
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Memory Types

customer-context, conversation-history

Integrations

salesforce, hubspot, email, phone


Overview


11x builds AI digital workers that can autonomously handle sales and customer service tasks. The company's flagship products include AI SDRs (Sales Development Representatives) that conduct outbound prospecting and AI voice agents that handle inbound calls. 11x positions these as "digital employees" that work alongside human teams.


The platform emphasizes replacing repetitive human work with AI agents that can operate 24/7 at scale. 11x agents can have phone conversations, send emails, qualify leads, and hand off to humans when appropriate, making them suitable for both outbound sales and customer service use cases.


Key Features


  • **AI SDRs**: Autonomous outbound sales agents
  • **Voice AI**: Handle phone conversations naturally
  • **Multi-Channel**: Email, phone, and chat capabilities
  • **Lead Qualification**: Automatically qualify and score leads
  • **CRM Integration**: Deep Salesforce and HubSpot integration
  • **Handoff to Humans**: Seamless escalation when needed
  • **Performance Analytics**: Track conversion metrics
  • **24/7 Operation**: Never sleeps, always available

    • When to Use 11x


    11x is ideal for:

  • B2B companies scaling sales development
  • Organizations with high inbound call volume
  • Teams wanting to automate qualification
  • Companies with clear lead qualification criteria
  • Sales teams focused on pipeline generation
  • Organizations looking to reduce labor costs

    • Pros


  • Replaces expensive human SDRs
  • 24/7 availability
  • Scales infinitely
  • Handles both voice and email
  • Good integration with sales tools
  • Consistent performance
  • Fast deployment compared to hiring
  • Data-driven optimization

    • Cons


  • Enterprise pricing (expensive upfront)
  • May lack human touch for complex sales
  • Limited to transactional interactions
  • Requires clear processes and scripts
  • Potential brand risk with AI voice
  • Not suitable for consultative selling
  • Privacy concerns with call data
  • May have compliance implications

    • Pricing


  • **Enterprise Only**: Custom pricing
  • **Typical**: Performance-based or per-agent pricing
  • **Contact Sales**: No public pricing available

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